Educational qualification verification is a process conducted by an approved MOM background screening company to verify the authenticity and accuracy of qualifications submitted for Singapore work pass applications.

The completed verification report can then be submitted as verification proof in support of a Singapore work pass application.

Our educational qualification verification service is conducted in accordance with MOM requirements and may include:

Qualification Authenticity Check

Verification that the qualification was awarded by the issuing institution through direct confirmation or an authorized verification channel.

Accreditation and Recognition Check

Assessment of whether the institution is accredited by the appropriate accreditation body or recognized by an authorized government agency in the country where it operates.

Qualification Accuracy Review

Review of the qualification information provided by the employer or candidate against information obtained during the verification process to identify any discrepancies relating to:

• Qualification title

• Awarding institution

• Dates of study

• Award status

• Other relevant qualification details

An accreditation or recognition check may be conducted when the educational or training institution awarding the qualification is not found in MOM's database.

The purpose of the check is to determine whether the institution is accredited by the appropriate accreditation body or recognized by an authorized government agency in the country where it operates.

In some cases, institutions may be accredited only for specific programmes or qualifications. Where applicable, additional checks may be conducted with recognized accreditation authorities to confirm the accreditation or recognition status of the specific qualification awarded.

Accreditation checks are a separate service component from qualification authenticity verification.

Verification timelines vary depending on the responsiveness of the awarding institution and the complexity of the verification. Most cases are completed within the timeframe typically expected for MOM verification requirements.

Our verification team follows a structured outreach and escalation process when engaging awarding institutions and authorized verification sources. If verification cannot be completed despite reasonable efforts, the report will document the actions taken and the outcome of the verification attempt.

Yes. Applicants/ Employers can monitor the progress of their verification through key status milestones from submission to report issuance by the background screening company.

All information submitted for verification is handled confidentially and used solely for verification purposes.

Our data handling practices are designed to comply with applicable privacy and data protection regulations, including the Singapore Personal Data Protection Act (PDPA), Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), and the General Data Protection Regulation (GDPR), where applicable.

Yes. As an approved background screening company appointed by the MOM, our verification reports are issued in accordance with MOM's verification proof requirements for Singapore work pass applications.

Please note that while the verification report satisfies MOM's verification proof requirements, the assessment and approval of any work pass application remains solely at MOM's discretion.

To conduct the verification, applicants may be required to provide the following documents:

• Qualification certificate(s);

• Academic transcript(s), where available;

• Passport or government-issued identification;

• Signed authorization and consent forms; and

• Any additional documents requested by the institution or relevant authority.

This will be submitted to the Background Screening Company via email as per the case initiation process.

The verification report is issued in accordance with MOM requirements and provides a clear and auditable record of the verification conducted.

It may include:

• Applicant details

• Qualification details

• Issuing institution details

• Verification findings

• Accreditation or recognition findings, where applicable

• Verification methodology

• Verification completion date

• Report reference number

• Relevant observations, discrepancies, or limitations identified during the verification process

No. Verification proof must be obtained from a background screening company approved by MOM.

Notarized certificates, apostilles, legalization documents, and letters issued directly by educational institutions are generally not accepted as substitutes for verification proof where MOM requires verification from an approved background screening company.